Privacy policy


Hophead operates its store and Services (website, products, etc.) via Shopify. By using the Services, you agree to the collection, use, and disclosure of your personal information as described in this policy.

1. Information Collected

"Personal information" is data that identifies or can be linked to you. We may collect:

  • Contact details: Name, address, phone number, email.

  • Financial information: Payment card and account details, transaction details.

  • Account information: Username, password, preferences.

  • Transaction information: Items viewed, cart contents, purchases, returns.

  • Communications: Information in customer support inquiries.

  • Technical details: Device, browser, IP address, and usage information (how and when you use the Services).

Sources include directly from you, automatically through the Services (like cookies), and from service providers and partners.

2. How We Use Your Information

We use your personal information to:

  • Provide & Improve Services: Process payments, fulfill orders, manage your account, ship items, process returns, and customize your experience (e.g., product recommendations).

  • Marketing & Advertising: Send promotions (email, text) and show online advertisements, including targeted ads based on your activity.

  • Security & Fraud Prevention: Authenticate accounts, secure payments, and investigate illegal or fraudulent activity.

  • Communication: Provide customer support and maintain our business relationship.

  • Legal Reasons: Comply with the law and enforce our terms and policies.

3. Disclosure of Information

We may share your information with:

  • Shopify and Service Providers: For tasks like payment processing, shipping, IT management, and data analytics.

  • Business & Marketing Partners: For advertising purposes, including personalized/targeted advertising.

  • Third Parties at Your Request: When you consent (e.g., social media logins, shipping products).

  • Corporate Group: With our affiliates.

  • Legal/Business Situations: In connection with a merger, bankruptcy, legal compliance, or to protect our rights.

4. Relationship with Shopify

The Services are hosted by Shopify, which collects and processes your data to provide and improve the Services. Shopify's own handling of your data is governed by the Shopify Consumer Privacy Policy.

5. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal data, including the right to:

  • Access/Know: Request access to the data we hold about you.

  • Delete: Request deletion of your personal information.

  • Correct: Request correction of inaccurate information.

  • Portability: Receive a copy of your data.

  • Opt-out of Sale or Targeted Advertising: You can exercise this right here. Using the Global Privacy Control signal on your browser will automatically be treated as an opt-out request where applicable.

  • Manage Communications: Opt out of promotional emails using the unsubscribe link.

6. Contact Information

For questions about privacy practices or to exercise your rights:

  • Email:  contact@hophead.co.in

  • Address: 3rd floor, Shilay Industries, Near Kamath club,, Opp. Mahindra and Mahindra Service Centre, Off S.V Road, Goregaon West, Mumbai, MH, 400104, IN